IDVerse, Formerly Known as OCR Labs, Partners with Experian for Digital Identity Verification

London, UK. 31 May 2023: Experian, the world’s leading global information services company, has chosen identity verification solution provider, IDVerse, to support its customer’s digital onboarding and expand its digital footprint across the globe.

  • The partnership will allow Experian’s customer base to be able to carry out automated digital identity verification checks as part of the customer journey, making the end-to-end onboarding process seamless for clients and partners.
  • Experian fuses generative AI technology from OCR Labs for automated document verification, liveness and face-matching to complement its CrossCore fraud management platform.
  • OCR Labs changed its name to IDVerse to better reflect its comprehensive expertise focus on identity verification technology. The new name combines the words “ID” for identity and “verse” for universe, highlighting the company’s commitment to providing an expansive and universal approach to identity verification.

By working with IDVerse, Experian will allow its entire customer base to carry out identity verification checks as part of the customer journey. It also enables Experian to widen its partner ecosystem, making the end-to-end onboarding process seamless for clients and consumers.

The partnership will allow Experian to offer a fully automated identity verification solution to its clients that complements its leading CrossCore fraud management ecosystem. In addition to providing future-proof strategies, the combined solution will also help catch fraud more quickly, improve compliance, and improve customer satisfaction.

Eduardo Castro, Managing Director ID&F, Experian UK&I, commented: “Experian is committed to helping eliminate fraud and financial crime, ensuring safe financial access for all.

“As part of this journey, we are delighted to be working with IDVerse. Its generative AI capabilities are a natural addition to our existing CrossCore solution, offering our customers more flexibility and the ability to adapt to changing circumstances.”

IDVerse’s proprietary technology provides a fast and smooth customer onboarding experience and a response time of under 30 seconds. IDVerse is the most certified identity and document verification solution, both in terms of the extensiveness of standards and independent lab test-scoring performance.

The company’s Zero Bias AI™ tested technology pioneers the use of generative AI to train deep neural network systems to protect against discrimination on the basis of race, age and gender while defending against deepfakes.

John Myers, CEO at IDVerse, commented, “IDVerse is a new generation of AI that is more intuitive and adaptive at making real-time risk decisions throughout the customer lifecycle. Our new name reflects the expansive potential of our generative AI technology and a continuing commitment to partner with innovators like Experian, who are fusing risk-based authentication, identity validation, and fraud detection into a single, state-of-the-art cloud platform.”

IDVerse was founded as OCR Labs in 2018 with the vision to make user verification intuitive and effortless. The new name and branding combine “identity” and “universe,” “versatile”, and “diverse” and highlight the company’s commitment to a comprehensive and universal approach to identity verification. Customers like HSBC, Vodafone, BMW, Virgin Money, and ANZ are already utilising IDVerse’s technology to verify new users in seconds with just their face and a smartphone.

IDVerse verifies 16,000+ identity documents in over 220 countries/territories and processes 142 typesets/languages, matching people with their government-issued IDs worldwide, helping fight fraud and remain compliant with identity verification requirements for Anti-Money Laundering (AML) and Know-Your-Customer (KYC).

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Notes to Editors

Press Kit: here

Press Contact


CEW Communications for OCR Labs Global

Maddy Grigorie, moc.s1716211391mmocw1716211391ec@yd1716211391dam1716211391, +44(0)741 202 6525

About Experian

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car to sending a child to college to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 21,700 people operating across 30 countries, and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.

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