Read more about the IDVerse brand identity.
Q: Are IDVerse and OCR Labs the same company?
A: Yes, IDVerse and OCR Labs are the same company. However, the company has rebranded itself from OCR Labs to IDVerse. So while the name has changed, the underlying company and its operations remain the same.
Q: Why did the company change its name from OCR Labs to IDVerse?
A: The company changed its name from OCR Labs to IDVerse to better reflect its focus on identity verification technology. The new name, IDVerse, combines the words “ID” for identity and “verse” for universe, highlighting the company’s commitment to providing a comprehensive and universal approach to identity verification.
Q: Will there be any changes to the products or services offered by the company as a result of the name change?
A: No, the name change will not affect the products or services offered by the company. The company will continue to provide the same high-quality identity verification technology that its customers have come to expect. Customers can continue to use the company’s products and services as usual.
Q: Will the company’s contact information change as a result of the name change?
A: The company’s contact information will be updated to reflect the new name, IDVerse. However, customers will still be able to reach the company through the same channels as before, including email, phone, and website. The company’s website, social media channels, and other communications channels will be updated to reflect the new IDVerse brand name. In most cases, customers will be automatically redirected to the new channels.
Q: Will customers need to take any action with the rebranding?
A: Yes, customers can start updating email addresses to reflect the new “@idverse.com” domain name. However, emails with “@ocrlabs.com” domains will still be active.
Q: When will the name change from OCR Labs to IDVerse take effect?
A: The name change from OCR Labs to IDVerse has already taken effect. The company is now operating under the new name and logo. However, it may take some time for the new name to be fully integrated into all aspects of the company’s operations.