- The agreement saw identity verification leader, OCR Labs Global, support cryptocurrency exchange platform Coinmetro to rapidly improve the efficiency of its customer onboarding process.
- OCR Labs Global’s proprietary technology allows for any ID document to be scanned and verified using a fully automated and secure solution – in under 30 seconds.
- Coinmetro now has a dependable, scalable onboarding process which provides a smooth customer experience.
London, UK. 25 April 2023: One of Europe’s fastest-growing cryptocurrency platforms, Coinmetro, chose identity verification solution provider OCR Labs Global to support its digital onboarding and know-your-customer (KYC) processes. The decision was part of Coinmetro’s mission to ensure all its clients’ experiences are smooth and intuitive.
By incorporating OCR Labs Global’s fully automated biometric-based technology into its customer onboarding process, Coinmetro customers can verify their identity with a wide selection of identity documents across the world using just their smartphone.
The integration made the onboarding process easier for both the customer and the business. It saves essential time, effort and resources in an extremely competitive market.
Taavi Rihvk, Compliance Lead at Coinmetro, commented: “Delays when looking to take advantage of cryptocurrency price movements can mean sizable losses, so the need for speed and simplicity in onboarding is key to customer satisfaction. Regulatory compliance is also of the utmost importance. OCR Labs Global provides speed, trust, and allows us to make our customer onboarding experience even more user-friendly and frictionless as part of our growth plans.”
OCR Labs Global’s proprietary technology and biometric solution provides a fast and smooth customer onboarding experience and a response time of under 30 seconds. With multiple certifications in place, it offers an all-encompassing identity and document verification solution, offering fraud protection and data security across multiple channels.
Russ Cohn, General Manager International at OCR Labs Global, commented, “Coinmetro aims to offer their customers the very best in identity verification whilst automating as much as possible, making us a perfect match. The customer experience battle, regulatory challenges, and competition facing the cryptocurrency market are well known, and we are glad to help Coinmetro scale their business faster whilst answering compliance needs and reducing operational overheads.”
For more information, go to https://ocrlabs.com/ and see Coinmetro’s Customer Story here.
Notes to Editors
Press Kit: here
CEW Communications for OCR Labs Global Maddy Grigorie, , +44(0)741 202 6525
Coinmetro is building intuitive financial tools while supporting smart regulation and being transparent with the community. Founded in 2018 in Tallinn, Estonia by Kevin Murcko (Founder & CEO), Coinmetro is on a mission to make finance accessible and transparent for people globally. Coinmetro’s user-centered ecosystem offers a variety of simple tools for crypto investment, trading, and passive income. Stemming from the founding team’s collective background in traditional finance, the company puts regulatory compliance at the forefront of all business actions. Unparalleled customer support combined with some of the lowest fees in the industry make Coinmetro one of the most accessible CEXs on the market. To learn more about the company, please visit coinmetro.com.
About OCR Labs Global
OCR Labs Global helps you quickly scale your business globally. Our fully-automated solution verifies new users in seconds with just their face and smartphone – in over 220 countries and territories with any D document – without the burden of human intervention.
We empower true identity for people around the world. Through our Zero Bias AI™ technology, we are pioneering the use of generative AI to train deep neural network systems to protect against discrimination on the basis of race, age and gender. We are the first company to achieve 99.99% accuracy in independent lab testing.
Our advancements in Natural Vision Processing (NVP) are enabling machines to autonomously see and perceive as humans and excel in ways that humans cannot.
OCR Labs Global is trusted by startups, governments, and global enterprises, including HSBC, Vodafone, BMW, Virgin Money, and ANZ, for borderless and inclusive identity verification. Founded in Australia in 2018, OCR Labs Global is a Series B venture-backed company with headquarters in London and offices in North America, Asia and Europe.
For more information, visit https://ocrlabs.com/