AI Bias in Banking: Addressing the Newest Challenge in Financial Services

Artificial intelligence (AI) is truly the most transformational technological advancement of the past few years—but without proper precautions, AI systems can inadvertently perpetuate and amplify societal biases and exclusions.

Focusing on the banking industry but including lessons for all, Shane Oren, IDVerse’s Chief Revenue Officer, has written an insightful report on the urgent need to implement strategies to build ethical and inclusive AI systems that benefit all customers and communities equitably, specifically covering:

  • The Widespread & Complex Issue of Bias 
  • The Need for Rigorous Testing 
  • The Critical Role of Leadership

Browse the report and learn about the banking industry’s opportunity to lead the responsible deployment of AI that expands access to services equitably while avoiding perpetuating the prejudices of the past.

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