The need for stronger identity verification (IDV) has never been greater. Fraudsters are using deepfakes, synthetic identities, and stolen credentials to bypass traditional security measures. … Read more
The allure of digital IDs The evolution of a verifiable digital credential—more commonly referred to as a digital ID or a mobile driver’s license (mDL)—has … Read more
In the spirit of the reveal of the Pantone Color of the Year for 2025 (“Mocha Mousse”), we announce the official Identity Verification (IDV) Trend … Read more
The current landscape Australia took large strides last week to become world leaders in Know Your Customer (KYC) requirements when doing your Anti-Money Laundering (AML) … Read more
Your name in clay Kushim: supposedly the earliest recorded name of a person in writing (c. 3400-3000 BCE). Found on clay tablets in Sumer, Mesopotamia. … Read more
In a significant move toward digital child protection, Australia is set to introduce legislation that restricts social media access for minor users under 16 years … Read more
The UK Labour government has refreshed the previous government’s privacy law amendments with the Data (Use and Access) Bill. Similar to AI regulation, laws often … Read more
Building a successful identity verification (IDV) solution is as much about what you choose not to do as it is about what you decide to … Read more
Is it surprising to read that there are approximately 2,200 cyberattacks per day globally? While the number of successful breaches is not increasing, some reports … Read more
Identity verification (IDV) is crucial for modern businesses—yet many organizations struggle to measure its impact accurately. Some are unaware of the full costs involved. To … Read more
Identity-proofing is evolving beyond physical documents—and digital ID wallets are emerging as a convenient and secure way to store and manage our identities. As these … Read more
Following up on part 1 and part 2 in our series on AI regulation in identity verification (IDV), we turn our attention to the future. … Read more
With newer, more sophisticated attack methods emerging constantly , maintaining the security of mobile communications is becoming increasingly difficult. One particularly alarming vulnerability is the … Read more
A scattered spider attack is a sophisticated cybercrime method targeting call centres through social engineering and impersonation. Attackers trick agents into revealing sensitive customer information … Read more
The importance of robust authentication cannot be overstated in today’s always-connected world. Unfortunately, many of the authentication methods we rely on daily are alarmingly vulnerable … Read more
It’s safe to say that the customer support industry—also referred to as customer success—has undergone a significant transformation with the advent of generative AI (GenAI). … Read more
In the modern digital economy, security and convenience often seem at odds, especially when it comes to user authentication. Passwords are forgotten, emails can be … Read more
The role Customer Success teams play in combating identity fraud has been a topic of increased focus over the past several months. And it’s crucial … Read more
Hi mom and dad, It’s me again. I think you understood my last blog explaining neural networks, so I thought I’d keep going and talk … Read more
Earlier this summer, I wrote about how reforms to Australian privacy laws were supposedly just around the corner. So you can imagine my anticipation when, … Read more
